Privacy Policy

1. Introduction

This Privacy Policy applies to all applications, services, and websites offered by Akshay Lakshay Kotish Private Limited ("Akshay Kotish & Co.", "we", "us", or "our"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your information across all our products.

2. Information We Collect

We collect information to provide better services to all our users. The types of information we collect depend on how you use our services.

a. Information You Provide to Us

This includes information you submit when you create an account, fill out a form, or communicate with us. This may include your name, email address, phone number, and any other details you choose to provide.

b. Information We Collect Automatically

We collect information about the apps, browsers, and devices you use to access our services. This includes unique identifiers, browser type, device type, operating system, and usage data such as the features you use and the time and date of your interactions.

c. Payment Information

For services that require payment, we use third-party payment processors like Razorpay. We do not store your credit card details or other sensitive payment information on our servers. The information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services.
• To improve, personalize, and expand our services.
• To understand and analyze how you use our services.
• To develop new products, services, features, and functionality.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
• To process your transactions and manage your orders.

4. Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Compliance with Platform Policies

Our data handling practices are designed to be fully compliant with the policies of major platforms on which our applications are distributed and integrated. This includes, but is not limited to:

• Google Play Store Developer Policies
• Apple App Store Review Guidelines
• Facebook for Developers App Policies
• Policies of Large Language Model (LLM) providers such as Gemini, ChatGPT, and others.

We adhere to their requirements for data security, user consent, and transparency.

6. Data Security

The security of your data is a top priority. All user information is stored in a protective and secure environment within the Google Cloud Platform (GCP). We implement a variety of industry-standard security measures, including encryption and access controls, to maintain the safety of your personal information and safeguard it against unauthorized access, disclosure, alteration, or destruction.

7. Your Data Rights

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at connect@akshaykotish.com.